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There is a great update for commuters in Dubai. Paying for Dubai Metro using smartphones is soon going to be a reality as the Road and Transport Authority (RTA) has just announced an exciting nol card system upgrade.
Essentially, losing or forgetting nol cards could soon become a thing of the past, thanks to this major upgrade. The RTA recently took to social media to make the announcement, highlighting that the project is 40% complete.
Upgrading nol system for Dubai Metro commuters
The nol system upgrade is 40% complete. Dubai Metro commuters can soon make the most of this transition from the existing card-based ticketing system to the much better account-based ticketing technology.
This cutting-edge digital payment system supports the global pace in digital payments and financial technology, abiding by international best practices. The project is expected to be complete by the end of Q3 2026, as per the official announcement.
Upgrading the nol system in Dubai is going to bring a number of features and benefits to residents and tourists alike. Get a complete idea of the anticipated benefits in the further section of this article.
Features and benefits of nol system upgrade
The nol system upgrade has been divided into three phases.
1. Phase 1: Central system upgrade – so that users can create digital accounts linking them to existing nol cards.
2. Phase 2: Issuance of next-gen nol cards to ensure more support from bank card technologies
3. Phase 3: Completion of system upgrade to accept other payment methods such as bank cards and digital wallets to pay transport fares in Dubai
The upcoming nol system upgrade offers many features and benefits, including
1. Creating digital accounts for customers and linking nol cards to accounts
2. Connecting nol cards to digital wallets for smartphones
3. Purchasing tickets using QR technology through digital channels
4. Implementing the concept of flexible fares in public transport
Next-gen nol system can be used for more than just commuting
Through the upcoming upgrade, Dubai Metro passengers can create accounts and link cards belonging to them and their families, stop cards and get back balances smoothly, and control files and distribute recharge amounts for each card belonging to the account.
The nol system upgrade is going to enable customers to pay public transport fares using different payment methods, such as QR technology, next-gen nol cards, fingerprints, facial recognition technologies and bank cards, among others.
Similar to bank cards, nol card holders can also shop through digital channels and retail stores in Dubai and the broader UAE. The nol system launch happened in 2009, the same year as the launch of the Dubai Metro.
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